Our front desk team is always ready to help with scheduling, insurance questions, and anything else you need.
We've gathered answers to the questions we hear most from families. Don't see yours? Give us a call — we're happy to help.
We accept most major dental insurance plans, including Delta Dental, Cigna, Aetna, MetLife, United Healthcare, and many others. We also work with Medicaid and NJ FamilyCare for children's dental coverage.
Our front desk team will verify your benefits before your appointment so you know exactly what to expect. If you don't have insurance, we offer flexible payment plans and a membership savings program to make quality dental care affordable for every family.
Your first visit is all about getting to know you. We'll take digital X-rays, perform a thorough examination of your teeth, gums, and overall oral health, and do a professional cleaning. Dr. Chen will discuss her findings and recommend a personalized treatment plan.
Plan for about 60 to 90 minutes. We encourage you to arrive 15 minutes early to complete new patient paperwork, or you can fill it out online beforehand. Learn more about your first visit →
Call us immediately at (856) 555-0123. We offer same-day emergency appointments during office hours and have an after-hours emergency line for urgent situations like knocked-out teeth, severe toothaches, or facial swelling.
If a permanent tooth is knocked out, keep it moist (in milk or saliva), handle it by the crown only, and get to our office within 30 minutes if possible. For severe bleeding or jaw injuries, go to your nearest emergency room first.
The American Dental Association recommends a child's first dental visit by their first birthday or within six months of their first tooth coming in. Early visits help us catch potential issues early and get your child comfortable with the dental office.
We love seeing little ones! Our team is experienced with young children and creates a warm, gentle environment that helps kids build positive associations with dental care from the very start.
For most patients, we recommend a check-up and professional cleaning every six months. Regular visits allow us to catch small problems before they become bigger (and more expensive) issues.
Some patients with gum disease, higher cavity risk, or certain medical conditions may benefit from more frequent visits. Dr. Chen will recommend a personalized schedule based on your specific needs.
Yes! We believe cost shouldn't be a barrier to great dental care. We offer several payment options including CareCredit financing with 0% interest plans, in-house payment plans for larger treatments, and our Maple Street Membership Plan for patients without insurance.
Our membership plan includes two cleanings, exams, X-rays, and 15% off all other treatments for one annual fee. Ask our front desk team for details.
Absolutely. Dental anxiety is very common, and we take it seriously. Our entire practice is designed with patient comfort in mind — from our calming office atmosphere to our gentle, unhurried approach.
We offer nitrous oxide (laughing gas) for patients who need extra relaxation, and we always explain each step before we begin. You're in control, and we'll stop any time you need a break. Many of our most anxious patients have told us we've completely changed their relationship with dental care.
Yes. We use digital X-rays, which produce up to 90% less radiation than traditional film X-rays. The radiation from a single dental X-ray is comparable to the amount you receive during a few minutes of everyday life from natural background sources.
We also use lead aprons with thyroid collars for additional protection and only take X-rays when they're clinically necessary for diagnosis and treatment planning.
Professional whitening is the safest and most effective way to brighten your smile. We offer both in-office whitening for dramatic same-day results and custom take-home trays for gradual whitening on your own schedule.
Over-the-counter products can work for mild staining but may cause sensitivity or uneven results. We recommend consulting with Dr. Chen before starting any whitening treatment to ensure the best results for your specific situation.
Yes! We know how busy family life can be, so we're happy to schedule back-to-back or simultaneous appointments for family members whenever possible. This is one of the benefits of choosing a family dental practice.
Just let us know when you call or book online, and we'll do our best to accommodate your entire family in one visit. It saves time and makes dental care easier for everyone.
Our front desk team is always ready to help with scheduling, insurance questions, and anything else you need.
We're always happy to chat. Give us a call or send us a message and we'll get back to you within one business day.
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